Privacy Policy

At Braid N Gel, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.braidngel.com, and purchase our products.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, mailing address, phone number, and payment information.
  • Payment Information: We use third-party payment processors to handle transactions. Your payment details are securely processed by these providers and are not stored on our servers.
  • Non-Personal Information: We may collect information about your browser type, IP address, device type, operating system, and usage data when you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete your purchases and deliver products to the correct address.
  • To Communicate with You: To send order confirmations, shipping updates, and respond to customer service inquiries.
  • To Improve Our Services: To enhance your user experience and improve our website functionality.
  • To Send Promotional Emails: If you’ve opted in, we may send you promotional offers, product updates, and other marketing communications. You can opt out of these emails at any time by clicking "unsubscribe" in any email we send.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and access controls to ensure your data is safe from unauthorized access, disclosure, or alteration. While we strive to protect your personal information, no data transmission over the internet can be guaranteed 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our business, such as:

  • Payment Processors: To securely process payments.
  • Shipping Partners: To fulfill and deliver your orders.
  • Email Marketing Providers: To send you newsletters and promotional emails (if you've opted in).

These third parties are only permitted to use your information to perform services on our behalf, and they are obligated to keep your information confidential.

We may also disclose your personal information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us understand how you interact with our site, improve site functionality, and personalize your shopping experience.

  • Cookies: Small files stored on your device that help us remember your preferences, login details, and browsing history.
  • Web Beacons and Analytics: Tools used to track website usage and improve user experience, such as Google Analytics.

You can control cookie settings through your browser settings, though disabling cookies may affect the functionality of some parts of the site.

6. Your Rights and Choices

You have certain rights regarding the personal information we collect:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at order@braidngel.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Braid N Gel. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it immediately.

9. International Users

If you are accessing our website from outside the United States, please be aware that your data may be transferred, stored, and processed in the United States or other countries where we operate. By using our website, you consent to this transfer of your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: order@braidngel.com
Website: www.braidngel.com